OvN/ Global Privacy Policy
This global privacy policy explains how OvN/ Oltmans van Niekerk handles your personal data, including the types of personal data we collect about you, how your personal data may be used and when it may be disclosed, how we protect your personal data and the rights you have in relation to the processing of your personal data. OvN/ Oltmans van Niekerk respects your privacy and we are committed to protecting your personal data in accordance with applicable data privacy laws and our internal policies.
1. Who is the controller of my personal data?
Unless we notify you otherwise, OvN/ Oltmans van Niekerk, a company incorporated and registered in The Netherlands with company number 27285106, and whose registered office is at Oude Delft 207, Delft, The Netherlands is the controller of your personal data. This means that we are responsible for deciding how we hold and use personal information about you.
2. How do we collect your personal data?
We collect and process the following data about you:
• Information that you provide by filling in forms on our websites at www.oltmansvanniekerk.nl and www.oltmansvanniekerk.com (our websites). This includes information provided at the time of registering to use our sites, subscribing to our services, posting material or requesting further services. We also ask you for information at other times, for example when you report a problem with our sites.
If you contact us, we keep a record of that correspondence in order to fulfil our contractual or legal obligations to you.
Details of transactions you carry out through our sites and of the fulfilment of your bookings and orders for contractual and legal obligations.
Details of your visits to our sites including, traffic data, location data, weblogs and other communication data, for legitimate interest and contractual obligation.
All tracking data is stored for a maximum of 5 years and for our legal obligation financial information is stored for 7 years.
3. IP addresses and cookies
Our websites use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. As our websites are hosted on the Squarespace platform, for information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
4. We share data with
For our websites, we use Squarespace, Google Analytics, Google Fonts, Adobe Fonts, Vimeo, Memberspace, and Stripe software to collect information about how you use our sites. We do this to help make sure our sites are meeting the needs of our users and to help us make improvements.
Our websites are hosted by Squarespace.
Squarespace collects personal data when you visit this website, including:
• Information about your browser, network and device;
• Web pages you visited prior to coming to this website;
• Web pages you view while on this website;
• Your IP address.
This information may also include details about your use of this website, including:
• Clicks;
• Internal links;
• Pages visited;
• Scrolling;
• Searches;
• Timestamps.
Squarespace needs the data to run the website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Visitor data:
When you buy something on our website, we collect personal information from you to fulfil the order. We may collect information like your:
• Name;
• Billing and shipping address;
• Details relating to your purchase;
• Email address;
• Phone number.
We share this information with Squarespace, our online store hosting provider so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
For form block submissions
When you submit information to this website via web form, we collect the data requested in the web form in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider so that they can provide website services to us. We also share this information with (storage methods(s)) for storage and with Zapier for data porting.
Emails
• You will receive an automated email within 24 hours after you abandon your shopping cart if all of the following occur:
• You enter your email address at checkout or are logged into your customer account.
• You add a product that is in stock to your shopping cart.
• You close your browser or leave this website without completing your purchase.
• You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
• You’ve created a customer account;
• Your customer account password has been reset or updated;
• You’ve made a purchase;
• Your order has shipped;
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts
Our websites use font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers, where the font files are stored, may receive personal information about you, including:
• Information about your browser, network, or device;
• Your IP address.
Scheduling
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
• Name;
• Email address;
• Phone number;
• Details relating to your appointment (for example, who referred you);
• Files you uploaded.
We share this information with Squarespace, our scheduling service provider so that they can provide online booking services to us.
Google Analytics stores information about:
• the pages you visit and how long you spend on each page;
• how you got to our sites;
• what you click on while you’re visiting our sites. Your name and address are not collected or stored as part of this process and we don’t allow Google to use or share our analytics data. You can opt-out of Google Analytics cookies by adjusting your browser settings.
Vimeo automatically collects Information about:
• your IP address;
• technical information about your device;
• the web page you visited;
• search query you entered before reaching them your activities.
They may track your activities using cookies and similar technologies. By using their services, you agree to our use of these methods as set forth in Vimeo’s Cookie Policy.
Memberspace
Memberspace collects information from you when you:
• Use the registration forms our Services facilitate for you;
• Information collected automatically;
• Usage Information;
• Referral status;
• Location Information;
• Device Information.
Stripe software
Stripe collects information about:
• Transaction Data.
• Personal Data, and may include the following: name, email address, billing address, shipping address, payment method information, merchant and location, purchase amount, date of purchase, and in some cases, some information about what you have purchased and your phone number.
• Identity/Verification Information.
5. How and why we use personal data
Under the Data Protection Legislation, a.o. currently the GDPR (the Regulation (EU) 2016/679 of 27 April 2016 (the General Data Protection Regulation, we can only use your personal data if we have a proper reason for doing so. For example, because:
• you have given us your consent;
• it is necessary for the performance of a contract;
• it is necessary for our legitimate interests or those of a third party; or
• it is necessary for the protection of your vital interests or those of a third party.
Where your consent is required, we will ask you for such consent separately and clearly. You have the right to withdraw consent to marketing at any time by emailing info@oltmansvanniekerk.nl or using the ‘unsubscribe’ link in our marketing emails. Even if we are not required to obtain your consent for marketing purposes, you can still opt out of receiving marketing communications at any time, so you are still in control. We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or structure of our business.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
6. Who we share personal data with
We may share your information with third parties for the purposes set out in this policy. For example, we may:
• Share your personal data with our suppliers, who process data on our behalf as data processors, and which we use to operate our business. We impose contractual obligations on service providers to ensure that they can only use your personal data to provide services to us and to you;
• disclose your personal data to professional advisers (e.g. lawyers, accountants, auditors or insurers) who provide professional services to us;
• Disclose your personal data to certain third parties if specifically requested or agreed with you (e.g. if you ask us to introduce you to a third party);
• Disclose and exchange certain information with law enforcement agencies and regulatory bodies to comply with our legal obligations;
• Share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
7. International transfers of data
We may transfer your personal data to a destination outside of The Netherlands. Transfers of data outside the European Economic Area (EEA) are subject to special rules under the Data Protection Legislation.
We use cloud-based platforms and tools for the purpose of running our website, selling our products, managing payments and accounts, marketing our activities, storing information and communicating with internal and external parties. The providers of these systems are based either in the EEA or outside the EEA (mainly in the US). Those who are based in the US subscribe to the EU-US Privacy Shield, which the European Commission considers to be providing an appropriate level of protection.
Some of our providers may further transfer your data to their group companies or other processors based outside the EEA. When they do so, such transfers are either to countries that the European Commission considers to provide the appropriate level of protection, or are safeguarded by means of a lawful mechanism, such as contractual obligations based on the standard provisions approved by the European Commission or binding corporate rules.
If you want further information on the specific mechanism used by us when transferring your personal data out of the EU please contact us at info@oltmansvanniekerk.nl
8. How long do we keep personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your rights
You have a number of rights in relation to your personal data, which allow you to access and control your information in certain circumstances. You can exercise these rights free of charge unless your request is manifestly unfounded or excessive (in which case we may charge a reasonable administrative fee or refuse to respond to such request).
Under certain circumstances, you have the following data protection rights:
If you would like to exercise any of those rights, please contact us by using the contact methods set out in section 12. “Contact us” of this policy. Please let us know what right you want to exercise and the information to which your request relates.
For further information on your rights, please see the Information Commissioner’s Office Guide to the General Data Protection Regulation.
10. Keeping personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
11. Complaints
We hope that we can resolve any query or concern you may raise about our use of your information. You may contact us by using the contact methods set out in the 12. “Contact us” section of this policy.
The Data Protection Legislation also gives you a right to lodge a complaint with a supervisory authority, in particular in the European Union (or the European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws has occurred. The supervisory authority in The Netherlands is the Autoriteit Persoonsgegevens (AP), residing at the Bezuidenhoutseweg 30 (2594 AV) The Hague (www.autoriteitpersoonsgegevens.nl). We would, however, appreciate the chance to deal with your concerns before you approach the AP, so please contact us in the first instance.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: info@oltmansvanniekerk
Mailing Address:
Oltmans van Niekerk, Oude Delft 207. 2611 HD Delft, The Netherlands.
13. Changes to this privacy policy
This privacy policy was last updated on April 2022.
We may change this privacy policy from time to time, when we do we will publish the new version of the policy on our website. We may also inform you via email or post.